From booking accomodations to changing a flight, HUNA uses real-time and historical data for contextual awareness and determine if a specialized Virtual Agent or a human agent will yield the best outcome on an individual basis.
Your customers and employees need solutions that deliver fast, accurate information on any channel 24x7. HUNA transforms your customer service experience.
Transfer a servive, settle a bill, payment reminders and collections, delight your customers with Digital Human that’s always ready to help with their concerns anytime, anywhere.
Conversations can happen anytime and anywhere. Always be ready 24x7 to answer to your customer's call. With voice ai customers are able to decrease AHT and increase agent productivity.