WORLD'S FIRST AUTONOMOUS CLOUD CONTACT CENTER.

With HUNA, conversations are streamlined. Our Conversational AI gives people the ability to explain their inquiry in their own words and language.

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Contact Center AI

Setup your AI powered cloud contact center in minutes to launch and answer customer calls.

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Voice AI

Experience human like conversations with context switching and guided call closure

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Conversational AI

End-To-End Chat Platform To Automate Customer Support and Customer Engagement.

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WHY CHOOSE US

World's first
Autonomous Contact Contact Center

Increase Customer Engagement

Delight customers with self-service that engage with IVA on the channels of their choice.

Elevate Agent Value

Let your agents concentrate on revenue-generating tasks that require agent expertise.

Eliminate Agent Churn

The tedious nature of work makes agents bored, disengaged and burnt-out over time.

Improve Customer Satisfaction

IVA makes customer experience efficient and effortless, helping brands improve customer satisfaction and NPS.

Reduce Operational Risk

HUNA is a fully managed cloud-based contact center.

Omnichannel

Call, Chat, Email, CRM, Social Media, WhatsApp and much more.

Users sharing their experience

With Humonics, we co-created an offering for the largest telecom provider in Kenya. The platform currently handles over 600,000 calls monthly with 30% increased user engagement.

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Prashant Hansraj

Digi Spice

We have reduced our workforce for customer calls and chat by 30-35% thanks to the Humonics solution!.

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Anupam Singh

Universal Sompo

We are able to automate 70% of communication and achieve increased customer satisfaction. We love the CRM tool which allows us to track all communications!

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Mihir Bhavsar

Indostar Capital

Taking AI where the human brain goes

Make data-driven decisions, automate repetitive tasks, and deliver human like experiences with AI. Construct conversations anywhere, anyplace and anytime. Plan and construct IVRs that make individual, contextualized client encounters that coordinate to existing CRM frameworks. Discussions can happen anyplace.

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