WORLD'S FIRST AUTONOMOUS CLOUD CONTACT CENTER.

With HUNA, your clients aren't restricted to disappointing and boring presss one press two. Our Conversational AI gives individuals the adaptability to impart in their own words in their own language, emphasize, clamor or multifaceted nature of their inquiry.

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Contact Center AI

Setup your AI powered cloud contact center in minutes and ready to answer customer calls.

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Voice AI

Experience most human like conversations with context switching and guided call closure

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Conversational AI

End-To-End Chat Platform To Automate Customer Support and Customer Engagement.

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WHY CHOOSE US

World's first
Autonomous Contact Contact Center

Increase Customer Engagement

Delight customers with self-service that engage with IVA on the channels of their choice.

Elevate Agent Value

Let your agents concentrate on revenue-generating tasks that require agent expertise.

Eliminate Agent Churn

The tedious nature of work makes agents bored, disengaged and burnt-out over time.

Improve Customer Satisfaction

IVA makes customer experience efficient and effortless, helping brands improve customer satisfaction and NPS.

Reduce Operational Risk

HUNA is a fully managed cloud-based contact center.

Omnichannel

Call, Chat, Email, CRM, Social Media, WhatsApp and much more.

Users sharing their experience

With humonics we co-created an offering for largest telecom provider in Kenya. Currently the platform handles over 600,000 calls monthly with 30% increased user engagement.

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Prashant Hansraj

Digi Spice

In India we were the first to launch FNOL on voice with digital humans deployed by humonics in hindi and english. Currently we have reduced 30-35% workforce for FNOL and engaging with them to scale across different processes.

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Anupam Singh

Universal Sompo

We chose humonics as it enabled all digital channels for customer communication. We're able to automate 70% of communications with increased customer satisfaction. Also CRM has empowered us to manage and track all communications.

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Mihir Bhavsar

Indostar Capital

Taking AI where the human brain goes

Make data-driven decisions, automate repetitive tasks, and deliver human like experiences with AI. Construct conversations anywhere, anyplace and anytime. Plan and construct IVRs that make individual, contextualized client encounters that coordinate to existing CRM frameworks. Discussions can happen anyplace.

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