Proactively connect with patients over text and other digital channels. Remind patients about impending visits and give the choice to change or drop arrangements. Offer tips for general wellbeing, suggestions to reorder remedies, and updates on medical care administrations.
Track order status, hange delivery details, return or exchange or account management, delight your customers with a virtual agent that’s always ready to help with orders and account updates.
Meet your customers where they are – through Web Chat, SMS, Facebook Messenger, WhatsApp, within mobile apps, and more. Retain cross-channel context and move conversations between channels.